I have an important request to make of all of you, our members and employers!
Over the past several weeks, you have seen messages – both from me and from the Pension Boards’ Member Services staff – encouraging employers and self-paying members to transition to online payment of their benefits invoices. You may remember reading that online payment is the new standard for the Pension Boards.
At this time, I would like to request that each of you begin making your payments using our online payment portal!
Among our strategic organizational objectives is to update and simplify our transaction processing, including billing. This will reduce the Pension Boards operating costs. We are implementing a new accounting platform that will result in more accurate record-keeping, faster processing and crediting time, and will move us from an outdated system to one that better meets your needs.
You expect this of all of your financial servicing firms and, as a financial institution serving the church, we need to provide the same level of service and ease you expect when paying your mortgage or rent, utilities, or other recurring expenses.
Our goal is to have 90% or more of employers and self-paying members using the online payment service by the time our new system is fully implemented.
Manual processing and handling are eliminated, changes to your account are immediate, and errors are reduced or eliminated. Time and processing costs are saved! And because your payments and changes are made in real time, you can avoid problems caused by overdue payments or incorrect salary records. Your account will be accurate and current.
Our new accounting platform supports our ongoing “Go Green” initiative, moving us further away from paper invoices and mail.
Implementation of our new accounting platform makes online payment the norm for paying benefits invoices. By year-end, members and employers will need to request exception handling for payments not made on the online portal.
Detailed instructions for accessing the Employer Portal and Member Portal are provided below.
Will you take a few moments to set up your online payment account today? It is quick, easy, and secure – and is one of the ways we are working to better serve your needs in the present and future. Thank you for your partnership.
Stay well, and be safe.
Brian R. Bodager
If you are not already using the Employer Portal to pay benefits for your church or ministry’s employees, it is easy to get started.
Note: Your account, including any outstanding balances, and employee salary information must be up-to-date before you use online bill payment for the first time.
1. Click here to be directed to the Employer Portal home page. Select Sign In at the top of the page.
2. Click on the link to the New User page on the Employer Portal to set up your account. Please be sure to have your five-digit employer ID number and the email address associated with your church or ministry’s account.
3. Enter your Employer ID and email address. You will receive a verification code by email. Once you have received the verification code, you will be able to choose a new password for your account.
4. If you do not have a valid email address on file with the Pension Boards, or if the email on file is no longer current, please contact our Member Services team at 1.800.642.6543 for assistance.
5. Once you have successfully registered, follow the steps below to pay your invoice.
6. If you do not agree with the total amount displayed, have questions about your invoice or need assistance with the website, please contact Member Services directly at 1.800.642.6543.
I am a participant in one or more of the UCC benefits plans. How do I get started with online bill pay?
Participants in the UCC benefits plans or members of the Annuity Plan can access the Member Portal using the same sign in process (seven-digit Pension Boards Member ID number and password) you normally use to check your Annuity Plan status and other benefits.
Note: Any outstanding balances on your account must be paid, and salary information updated, before you use the online bill payment function for the first time.
1. If you have never used the Member Portal, enter your seven-digit Member ID in both the Member ID and Password fields, then follow instructions for selecting your personal login preferences.
2. If you need help accessing your Member ID number, please contact Member Services at 1.800.642.6543.
3. Once you have signed in to your account, follow these steps to make an online payment:
a. Click on Pay My Benefit Bill on the Benefit Selection page.
b. Select Pay Bill on the left-hand side of the page.
What if I am unable to make monthly payments online?
If you are unable to make your monthly payment online, and need to make payment by check:
1. Please be certain to include the remittance section from your invoice or include your Statement Number on your check.
2. Mail your check to: Pension Boards-UCC, 75 Remittance Drive, Suite 1592, Chicago, IL 60675-1592.
3. Please do not send checks for Annuity Plan pension contributions and Health Plan premiums to the Pension Boards at 475 Riverside Drive. Not mailing your check to our bank’s Chicago address, or not including your remittance slip or including your Member ID on the check will result in delays on posting payments to your account.
PLEASE NOTE: Next week, the online bill payment site will be down for routine maintenance starting Friday, September 4 at 8:00 am through Tuesday, September 8 at noon. October monthly invoices will be available when the portal is back up on Tuesday, September 8.
As the Pension Boards transitions to a paperless environment and adapts to working remotely, we are converting to an online process for UCC churches and employers to update their employees’ salaries and pension contribution amounts. We will no longer send out the annual Salary Report to employers by mail in October. Now, you may sign in to your account on the employer portal (https://employers.pbucc.org/index.php/login-com) and once logged in, select Salary Report/Update from the left-hand side of the page to make changes as soon as they occur. This will ensure that changes are made timely, and that your monthly invoices will reflect the updated information as changes occur.
If an paper form is needed, you may download and print a Salary Report Form from the Pension Boards website.
Should you have any questions, please reach out to our Member Services team at 1.800.642.6543 for assistance.
Generations Financial Resources, Inc., a controlled subsidiary of the Pension Boards, is a lending corporation to help alleviate the crushing burden of clergy indebtedness. Operating in coordination with the Minister’s Financial Vitality Initiative launched by the Pension Boards in 2017, it will combine personal finance education, needs-based grants to reduce debt levels, and most significantly, low-interest rate refinancing to substantially reduce the rates that our clergy are paying on their educational debt.
If you are not yet in the MFVI program, we encourage you to apply and become eligible for Generations Financial Resources. Applications are available on our website. There are two options:
Financial wellness is important at all stages of your life and ministry. To help you achieve your financial goals and better manage your overall finances, the Pension Boards offers EY Financial Planning Services at no cost to actively-contributing, inactive, and annuitized Annuity Plan members.
Call the EY Navigate Financial Planner Line at 1.877.927.1047 or visit pbucc.eynavigate.com to learn more and get started.