The Pension Boards-United Church of Christ, Inc. (PBUCC) is an Affiliated Ministry of the United Church of Christ responsible for ministerial welfare activities, and a system of employee benefit programs designed to assist authorized ministers and lay workers achieve financial security during their working and retirement years. PBUCC is a membership corporation with over $3 billion in assets, currently serving more than 22,000 active, inactive and retired clergy and lay workers.

Open Positions

Consultant - Member Services Technical Representative

This email address is being protected from spambots. You need JavaScript enabled to view it.
___________________________________________________________________________________________________

Consultant - Member Services Technical Representative

Full Job Description 
APPLY HERE

Reports to: Member Services and Operations
Department: Member Services and Operations

The Member Services Technical Representative is a temporary position that reports to the Senior Manager, Member Services. The Member Services Technical Representative will be part of the Data Integrity Team researching and resolving member data inconsistencies. They will be part of the team processing non-financial transactions on our OMNI Recordkeeping System for the Data Integrity project. The Member Services Technical Representative is a temporary position that reports to the Senior Manager, Member Services. The Member Services Technical Representative will be part of the Data Integrity Team researching and resolving member data inconsistencies. They will be part of the team processing non-financial transactions on our OMNI Recordkeeping System for the Data Integrity project.

Key Accountabilities:

• Research data issues as defined by the Data Integrity Team including:
  • Termination dates and statuses
  • Member addresses
  • Other indicative member information as identified
  • Assist in identifying root causes

• Successfully process address changes, compensation changes, termination dates and statuses across all plans and termination statuses
• Perform quality control checks on work processed and cross team quality control checks
• Responsible for ensuring that assigned tasks are followed up on within established Service Level Standards
• Scan and index documents for member documents that need to be added as records for future research
• Takes on other special projects as assigned by management.

Background/Experience Required:

• Excellent Organizational skills
• Good oral, written communication and follow up skills
• Organized and able to multi-task priorities appropriately to work within structured procedure’s
• Ability to work with minimum supervision
• Aptitude and willingness to learn policies, procedures, and rules of the various Plans.
• Must possess a collegial attitude in a team setting and work effectively with others across the organization
• Working knowledge of Microsoft Office including, Outlook, Word, and Excel
• Experience with OMNI Plus is required

The Pension Boards-United Church of Christ is an affiliated Ministry of the United Church of Christ and is an Equal Employment Opportunity Employer.