Know how to protect yourself.
Some members have recently reported suspicious email, text, and phone communications that appear to have come from Highmark. They typically contain a link to a fake, but realistic-looking, website asking you to enter personal info. They may encourage you to download a harmful app or ask you to call a non-Highmark phone number for follow-up.
Examples of suspicious communications contain:
What should you do?
Your personal health information is safe with Highmark, and these communications are in no way related to a data breach.
Help combat all fraud.
If you encounter any non-Highmark communications that you suspect to be fraudulent, you can report it on the federal government’s fraud website: ReportFraud.ftc.gov.